Vendor/Host Feedback Survey

2. Thank you for taking our survey. Your feedback is important to us.
   Our goal is ultimate client satisfaction. To help us better serve the needs of our clients, please take a moment to complete the following questions. Your answers will help us evaluate the quality of service provided to you and/or your organization. We thank you for choosing the Porter County Expo Center and look forward to serving you in the future.
4. Please note any question with a red * requires an answer. You will not be able to electronically submit this form until all fields with the red * are completed. Almost every question requires an answer.
6. Event & Contact Information
8. Your Name*
9. Your Email Address*
10. Phone Number*
12. What event did you host?*
13. Date Of Event*
    Date Of Event
15. Type Of Event*
16. Number Attending*
18. Facility & Staff Evaluation
    Please rate your experience with our staff and the facility that you rented. If you don't know the answer to a question or the question doesn't apply to your event, please choose "No Opinion".
20. Were questions answered to your satisfaction during the pre-planning of your event?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
22. How could we have better answered your questions during the pre-planning of your event?*
24. Facility fees explained to your satisfaction?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
26. How could we have better explained the facility fees?*
28. Professionalism of staff during booking and facility tour?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
30. How could we have improved our staff professionalism during booking and facility tour?*
32. Room set up and arranged to your specifications?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
34. How could we have better set up and arranged the room to your specifications?*
36. The temperature inside the facility that you rented?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
38. Was the indoor temperature too hot or too cold?*

    1. Too Hot

    1. Too Cold
40. Please provide us with any additional comments you may have regarding our facility and staff.
42. Bar Service Evaluation
    Please rate your experience with the bar services provided by the Expo. If you don't know the answer to a question, or the question doesn't apply to your event, please choose "No Opinon".
44. First, please us if alcohol was served at your event?*

    1. Yes

    1. No
46. Bar staff professionalism during the planning process?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No opinion
48. Bar Staff Attire?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
50. Bar staff professionalism during the event?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
52. Bartender knowledge of drinks?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
54. Promptness of bartender service?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
56. Variety of drink selections?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
58. Please provide us with any additional comments about our bar services.
60. Caterer/Concessionaire Evaluation
    Please rate your experience with the catering or concessions service that you used for your event. If you don't know the answer to the question, or the question doesn't apply to your event, please choose "No Opinion".
62. First, please tell us why type of food service you used.*

    1. Caterer

    1. Concessionaire

    1. No Food Service
64. Please tell us what caterer or concessionaire you used.*
66. Professionalism of caterer or concessionaire in planning the meal or food selections?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
68. Wait and bus staff attire?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
70. Wait and bus staff professionalism?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
72. Food presentation (appearance)?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
74. Food service temperature?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
76. Food taste?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
78. Food Quantity?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
80. Table setting attractiveness?*

    1. Excellent
    2. Very Good

    1. Average
    2. Poor

    1. Very Poor
    2. No Opinion
82. Please provide us with any additional comments about the caterer or concessionaire.*
84. Would you recommend this caterer or concessionaire to others who are planning an event?*

    1. Yes

    1. No

    1. No Opinion
86. If no, why not?
88. THANK YOU for providing us feed back...you are almost done! Please be sure that you have answered all questions with a red *, then click on SUBMIT. After you click on submit, you should be redirected to a confirmation page. If you are not automatically redirected, then you have probably missed providing required information on this form. Please scroll up to see any highlighted fields where an answer is required, then click on submit again.
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90. 1. Receive an email copy of this form.
91. Email address

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